Your privacy matters to us. This Policy explains exactly what personal data 10vin collects, why we collect it, how it is used, who it may be shared with, and what rights you have over your own information.
📅 Last Updated: January 2026🛡️ Our Privacy Commitments
These cards highlight 10vin's core data protection principles. They are a summary only — the full Policy below is the authoritative document.
We collect only the personal data that is strictly necessary for account management, identity verification and the delivery of our services. We do not collect data speculatively or for purposes beyond those described in this Policy.
All data transmitted between your browser and 10vin is protected by TLS/HTTPS encryption. Personal data stored on our systems is protected by industry-standard security controls. We do not store plain-text passwords.
10vin does not sell, rent or trade your personal data to third parties for their marketing purposes. Data shared with third-party service providers is strictly limited to what is necessary for them to perform their contracted function.
You have the right to access, correct, restrict and request deletion of your personal data. You may also object to certain types of processing. Requests are handled within the timeframes required by applicable data protection law.
We do not keep your data indefinitely. Retention periods are defined by the purpose for which data was collected and by legal obligations such as AML record-keeping requirements. Data is deleted or anonymised once its retention period expires.
If we make a material change to this Privacy Policy, we will notify registered users by email or via an on-site notification before the change takes effect, giving you the opportunity to review the update.
This Privacy Policy ("Policy") describes how 10vin ("10vin", "we", "us", "our") — the operator of the online gaming and sports betting platform at https://10vin.cam ("Platform") — collects, processes, stores, shares and protects the personal data of individuals ("Users", "Players", "you") who access or use the Platform.
This Policy applies to all personal data collected through the Platform, including data provided during account registration, identity verification, payment processing, customer support interactions and browsing activity on the Site.
By accessing the Platform or creating an account, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform.
Notice for Pakistani Users: Pakistan's data protection landscape is evolving. While 10vin adheres to the data protection standards required under its applicable operating license jurisdiction, users in Pakistan are encouraged to be aware of the Personal Data Protection Bill and any related legislative developments. This Policy does not constitute legal advice under Pakistani law.
For the purposes of this Policy, the following terms carry the meanings set out below:
10vin is the Data Controller responsible for your personal data collected through the Platform. As Data Controller, 10vin determines the purposes for which personal data is collected and the means by which it is processed.
Where 10vin engages third-party service providers — such as payment processors, identity verification services or analytics providers — those parties act as Data Processors and are bound by contractual data processing agreements that restrict their use of your data to the specific service being provided.
All enquiries regarding the processing of your personal data, including requests to exercise your rights, should be directed to the 10vin support team. Contact details are provided in Section 16 of this Policy.
10vin collects personal data through multiple channels. The categories of data collected and their primary sources are set out in the table below.
| Data Category | Examples | Primary Source |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (e.g., CNIC) | Registration & KYC process |
| Contact Data | Email address, phone number, residential address | Registration form |
| Financial Data | Payment method details (masked card number, wallet ID), deposit and withdrawal history, transaction reference numbers | Cashier interactions |
| Verification Documents | Copy of CNIC, passport, driving licence, utility bill or bank statement submitted for KYC | KYC submission |
| Technical Data | IP address, browser type and version, device type, operating system, session duration | Automatic collection via Platform |
| Usage Data | Pages visited, games played, bet history, search queries within the Platform | Automatic collection via Platform |
| Communication Data | Support chat transcripts, email correspondence, help centre submissions | Customer support interactions |
| Responsible Gambling Data | Self-exclusion requests, limit settings, cooling-off periods | Account dashboard actions |
Special Category Data: 10vin does not intentionally collect special category personal data (such as health data, biometric data or political opinions) unless it is strictly necessary to fulfil a legal obligation, such as assessing a responsible gambling exclusion request. Where such data is collected, it is subject to enhanced protection measures.
10vin processes personal data only where at least one lawful basis applies. The principal lawful bases relied upon are:
10vin uses your personal data for the following purposes:
Account Management & Service Delivery
Verification & Compliance
Security & Fraud Prevention
Responsible Gambling
Platform Improvement & Analytics
Marketing Communications
10vin uses cookies and similar tracking technologies to operate the Platform and improve user experience. Cookies are small text files stored on your device by your web browser. We use the following categories of cookies:
You can manage your cookie preferences through your browser settings at any time. Disabling certain categories of cookies may affect your experience of the Platform. A full cookie management tool is available on the Platform.
10vin does not sell, rent or trade your personal data. We share personal data only in the following circumstances and strictly to the extent necessary:
10vin operates internationally, and your personal data may be transferred to and processed in countries outside your country of residence — including countries that may have different data protection standards to those in your jurisdiction.
Where personal data is transferred outside the jurisdiction in which 10vin holds its operating license, we apply appropriate safeguards, which may include standard contractual clauses, adequacy decisions or other mechanisms recognised by applicable data protection law.
By using the Platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan. If you have questions about the specific safeguards applicable to a particular transfer, please contact us using the details in Section 16.
10vin retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements.
Key retention periods applied by 10vin include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
10vin implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration and destruction. These include:
Security Limitation: No security system is entirely impenetrable. While 10vin takes reasonable and industry-appropriate steps to protect your data, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorised account access.
Subject to applicable data protection law and certain legal exceptions, you have the following rights with respect to your personal data held by 10vin. Requests to exercise these rights should be submitted to the 10vin support team.
⚖️ Your Rights
These rights apply subject to applicable data protection law and certain legal exceptions. To exercise any right, contact our support team using the details in Section 16.
You may request a copy of the personal data that 10vin holds about you, together with information about how it is used and with whom it is shared. We will respond within the timeframe required by applicable law (typically 30 days).
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. For account details you can update yourself (such as contact information), you may do so directly via your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to legal retention obligations — for example, AML record-keeping requirements may prevent immediate deletion.
You may request that we restrict (i.e., pause) the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested, or while an objection to processing is being considered.
Where processing is based on your consent or a contract, and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used and machine-readable format, and have it transmitted to another data controller where technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, and we will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
The Platform is strictly intended for adults aged 18 years and over, or the higher minimum age required by the applicable license jurisdiction. 10vin does not knowingly collect personal data from individuals under the minimum eligible age.
If we become aware that personal data has been collected from a person below the minimum eligible age without appropriate verification, we will take immediate steps to delete that data and close the associated account. If you believe that a minor may have accessed the Platform using falsified information, please contact us immediately using the details in Section 16.
18+ Only: This Platform is for adults aged 18 and above, or the higher minimum required by the applicable license jurisdiction. Being 18 years of age does not, on its own, make online gambling lawful in Pakistan. Users are responsible for complying with all applicable local laws.
The Platform may reference third-party services — such as payment providers including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — for contextual purposes. These references do not constitute endorsements, and any interaction you have with those providers' own platforms or services is subject to their own privacy policies.
10vin is not responsible for the privacy practices of third-party providers with whom you choose to transact independently. We encourage you to review the privacy policies of any third-party services you use in connection with your 10vin account activity.
10vin reserves the right to amend this Privacy Policy at any time. Where a change is material — meaning it substantially alters how your personal data is collected, used or shared — we will notify registered users via email or an on-site notification at least fourteen (14) days before the change takes effect, unless a shorter notice period is required by law.
The date of the most recent revision is shown at the top of this page. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you may request account closure and withdrawal of your eligible balance prior to the effective date.
We recommend reviewing this Policy periodically to remain informed about how 10vin protects your data.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the 10vin support team through one of the following channels:
Please include "Privacy Request" in the subject line of your communication, together with your registered username and a clear description of your query or the right you wish to exercise. For security reasons, never include your account password in any communication.
We aim to acknowledge all privacy-related requests within five (5) business days and to resolve them within the timeframe required by applicable law. If you are dissatisfied with our response, you have the right to escalate your complaint to the relevant data protection supervisory authority in the jurisdiction governing this Platform.
10vin is committed to resolving all data protection complaints fairly and transparently. We treat privacy requests with the same seriousness as account security queries — your right to control your own data is a genuine priority, not a compliance checkbox.
Our support team is ready to help with any data-related query — from access requests to marketing opt-outs. You can also explore our FAQ for quick answers.